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Vallarta's 'Puerto Magico' Changing the Cruiseport Game

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October 23, 2017

Puerto Magico is the new 15,500 square meter terminal that will include numerous public spaces and shops, making it both an authentic welcome point for arrivals and a commercial destination for locals.

Puerto Vallarta has long been known as the smiling face of Mexico's friendly coast. Nonetheless, increased tourism demand and destination competition have prompted this bastion of traditional, authentic Mexico to undergo a critical upgrade and modernization.

In 2015, the Mexican government announced an audacious three-part plan for Puerto Vallarta: A complete rebuild of the cruise terminal, increasing parking there by 400 spaces and adding a notable attraction - the largest aquarium in Latin America.

"When the President [Enrique Peña Nieto] was in campaign, he came to Puerto Vallarta and promised to develop the port in order to be more competitive in the world," said Carlos Gerard, the port director, local tour operator, former Puerto Vallarta Minister of Tourism and owner of the construction company now completing the first two projects.

While the footprint and ship-service mechanics of the three-berth port will not expand, the passenger space is modernizing substantially.

What's New

Puerto Magico (or "Magic Port") is the new 15,500 square meter terminal that will be designed like an airport terminal, look like a traditional Mexican hacienda and include numerous public spaces and shops, making it both an authentic welcome point for arrivals and a commercial destination throughout the city.

A study and bidding began in 2013, with construction starting February 2016 and a scheduled completion for August 2018, on a price tag around $19 million US.

"Puerto Vallarta is in the state of Jalisco, the birthplace of Tequila, Mariachi and Charrereia," said Gerard, "so we need to make that part of the identity of the port itself. We don't want to make just another cruise terminal. We want an experience so that when anyone visits the port - whether by cruise ship, car or airplane - they will feel like they're in a real, authentic hacienda.

"The cruise lines have told us that many of the cruise ports in Mexico look all the same, so we have to make that different from the older ports. Mazatlan has its own look, so they have to show it. Cabo San Lucas is desert, so they have to show it. We will be the first to make things different and very authentic and original. It will be very light Mexican architecture, with arches and the green roof, as well as open spaces and vegetation."

The two-level parking garage replaces an open-air lot and will be approximately 9,500 square meters at a cost of nearly $6.4 million US. The first level will include bus and public transportation facilities, both to be completed with the terminal phase.

Meanwhile, the aquarium will be 8,500 square meters and is currently undergoing internal operations development. Its completion date is open-ended and estimated at costing more than $8 million US.

Visitors to the aquarium will enter through the parking complex and then walk past the terminal's shops and public seating areas - the actual arrival and departure areas will be closed to the public and contain typical security.

"We will have 300 different species and some 15,000 different animals from all over the world, including Mexico, the Gulf, the Pacific and the Caribbean," said Julio Nasta Icaza, Director of Blau Life and the overseer of the current aquarium project. (Blau Life also operate Mexico City's famous Acuario Ibursa aquarium and a coral farm there that helps repopulate coral in their own exhibits as well as the sea.)

"We will have some 59 different exhibits, and there is a lot of work going on behind the scenes with animal husbandry, fish farms and training before we can open, even as construction is yet to begin. We have state-of-the-art equipment and will touch all the senses and be highly themed.

"We have agreements with turtle conservation groups and support their efforts. When you have a crab crawl on your arm or touch a starfish in one of our educational exhibits, it brings the sea to life and helps people want to save it."

Meeting Multiple Needs

While the number of cruise ships being built continues to rise, it is not meeting the increased demand from passengers. What's more, the competition is fiercer than ever among destinations.

2008 was the high point for Puerto Vallarta, with about 290 ships making a call. That number plummeted to 81 arrivals in 2013 due to the recession and other factors, but has since risen to 108 during 2014, 130 in 2015 and 145 in 2017. Gerard estimated 10-15% annual growth in cruise ship arrivals following the completion of this project.

Still, there is much work to be done, even as Puerto Vallarta maintains its reputation as one of Mexico's safest cities and neighboring Riviera Nayarit continues to draw international interest.

"There are actually more ports being developed and re-developed right now than cruise ships being built," said Gerard. "We are making the port more competitive and attractive for the cruise lines, passengers and crew. This will create 400 different new jobs just at the cruise terminal. Once all the construction is finished, it will be over a thousand."

That said, the project was never going to get off the ground at the scale Puerto Vallarta tourism officials wanted unless they began thinking bigger.

"2017 will see approximately 145 cruise ships in Puerto Vallarta, but you're only talking about 100 days out of 365 that see cruise ship visitors," said Gerard. "That's not going to be worth it to investors and developers, so we needed to open it to the public itself so it is attractive."

Thus was born the idea for making the cruise terminal a multi-use site that caters to tourists and locals alike as a commercial and cultural hub within the city.

"We annually have 4.2 million visitors to Puerto Vallarta who fly in or drive. 50% are Mexican, while almost the other 50% are Americans and Canadians. We have 22,000 hotel rooms in Puerto Vallarta and another 12,000 in Riviera Nayarit."

Gerard estimated 2.9 million visitors will check out the new cruise terminal and its attractions during its first year based on conservative projections. This includes around 400,000 cruise passengers and 120,000 crew, plus another 600,000 land- and air-based visitors simply using the terminal as the jumping off point for their harbor and water-based tours.

"We also expect about ten percent of the 4.2 million visitors to visit here for commercial reasons," noted Gerard. "We have 320,000 people living in Puerto Vallarta - including about 45,000 American and Canadian expats partial- or full-time - plus another 120,000 in the surrounding area. We are expecting the average of those folks to visit us once during the year. That is extremely conservative.

"The crew also are buyers and have needs, similar to the passengers. Tourists will spend around $98 US apiece here, which is second-place in Mexico. Crew members will spend $65 US on average.

"We are the No. 2 destination in Mexico for gastronomy and No. 1 in tourist preference. We also need for Mazatlan and Cabo to do something similar. The most popular route from San Diego or Los Angeles is the 7-day cruise that comes through our three cities."


• Forty percent of cruise ship passengers take a water or land excursion of about 4.5 hours during their 12-hour stay in Puerto Vallarta, and these will all originate from the terminal after the revamp. (The rest get off the ship and visit the downtown for shopping and exploring along the seaside Malecon and Zona Romantica.)

• Shuttles and small trains will link Berths 2 & 3 (which are across the waterway) on multi-ship arrival days with the cruise terminal and Berth 1 (used for primary arrivals).

• Carnival Cruise Line arrives weekly to Puerto Vallarta year-round. Princess, Norwegian, Holland and Royal Caribbean are also frequent customers, in that order.

• The port will oversee all the cruise ship maintenance and re-provisioning services, as well as all shop dues and transportation services through this new centralized hub.

• Cruise ship sizes continue to expand, but Puerto Vallarta's berths remain the same for now. Thus, expanding the mechanical and service infrastructure to meet the coming megaships is not part of this project but is next on the horizon.

Original article