Puerto Vallarta, Mexico - The management team and hospitality staff at Hyatt Ziva Puerto Vallarta are excited to share that the American Automobile Association (AAA) has awarded the resort Four Diamond status for the second year in a row.

After the in-depth evaluation by AAA inspectors, who represent the finest of the hospitality industry, Hyatt Ziva Puerto Vallarta was honored with the distinction. Every year, only 5.7 percent of about 28,000 hotels approved by AAA make the Four Diamond list.

The AAA Diamond hotel ratings are based on the range of facilities, level of service, and overall quality of the property. According to AAA, Hyatt Ziva Puerto Vallarta delivers premier experiences, offers superior personal service and overall, offers superior personal service and, overall, encompasses the characteristics of high quality.

"We want our guests to love the Hyatt Ziva experience and to leave already planning their next trip to Puerto Vallarta. Our group of associates strive to make magic happen," General Manager Antonio Machain said.

"In addition to our beautiful property and facilities, our high service standards make the distinction. What our people do is special and unique. We are proud of their work and passion to serve. Our guests can feel their care and warm hospitality, and I want to thank them all for truly delivering service from the heart," said Daniel Reyna, Vice President of Operations, Mexico, Playa Resorts Management.

AAA Director Tony Perrone added: "The hotel's visual appeal is extraordinary, the service is highly personalized and their standards of quality impeccable."