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Starbucks Mexico is 'Perking Up' More Seniors' Lives

January 23, 2019

Located in the Chapalita Oriente neighborhood of Zapopan, Jalisco, this is the second Starbucks Mexico store to be staffed by 'senior partners.' Their first 'Senior-Staffed' store opened in Mexico City last year.

Zapopan, Jalisco - Starbucks Mexico has opened another coffee shop that's operated solely by employees ages 52 to 66. Located in Zapopan, Jalisco, it's the second Starbucks store to be staffed by 'senior partners.' Their first senior-staffed coffee shop opened last year in Mexico City.

After having spent her life working in the administration departments of various companies, Dulce Serrano, age 55, retired two years ago. Before long, she realized that working helped give her purpose, and that her work ethic could still serve to inspire others.

She wasn't ready to be done so, last week, she began a new chapter of her life as she, along with 13 other retirees, started working at a new Starbucks coffee shop in Zapopan that's operated entirely by seniors.

"I've always felt proud of being a happy, glass-half-full person," said Starbucks employee Dulce Serrano, 55, who retired two years ago from an administration job. "For me, working sets an example to my daughter."

Five years ago, Starbucks and the National Institute for Elderly People became allies to create job opportunities for senior citizens. The coffee giant aims to provide employment for 120 older citizens in Mexico by the end of 2019, Diana González, head of HR at Starbucks Mexico, said in a press release.

"Creating opportunities through our employment programs is part of Starbucks' essence. We believe in senior citizens who seek new work experiences. We are a multi-generation company that embraces diversity and inclusion, and we are thrilled to continue fostering a well-balanced work environment that includes both young partners and senior citizens," she said.

"Bringing together people of all ages in our stores makes them truly unique spaces. We celebrate having all sorts of talents, experiences, and perspectives embodied by each of our partners. They are the ones driving Starbucks' success," González added.

Starbucks has more than 29,300 locations around the world with more than 500 in Mexico.

Related article: Starbucks CDMX Store 'Perks Up' Senior Citizens' Lives